As the economy goes from strength to strength and more businesses appear and grow, competition will become fierce for consumer loyalty.  

Consumer advice website Which?'s list of resolutions very much focuses on the issues that have dominated the headlines in the last 12 months, but they arguably represent the issues that matter most to consumers at the moment.

If your company wishes to grow and continue to fight off strong competition, then it may worth taking a glance over and seeing if there is anything you can take on board.