It's inevitable at Christmas that we will receive a gift where we appreciate the thought, but wonder quite were that thought originated from. Likewise with the proliferation of online shopping, many of us will find that what we thought looked wonderful online wasn't quite as wonderful when it came through the letter box.
Fortunately there are entrenched rights when it comes to returning gifts in certain circumstances and Which? provides a handy guide as to how they may apply to you.
With Christmas Day now behind us, you might be returning some unwanted or faulty gifts, but do you know your rights?