If you have purchase one of these "must have" gifts for Christmas this year make sure you check that the product is the real deal. If you have any concerns then you should check with the Company from whom you purchased the product.
Under the Consumer Rights Act, retailers are required to offer a refund if a product is shown to be faulty within 30 days of purchase.
You are also entitled to a full refund for a further six months after this period if a fault develops and a repair or suitable replacement is not available.
Amazon has advised customers who bought non-standard hoverboards to throw them away after a watchdog called on all retailers to remove them from sale over safety concerns. Amazon confirmed it had emailed buyers of self-balancing boards identified as being sold with non-compliant UK plugs informing them they would be refunded and instructing them to take the boards to certified recycling centres. Estimates suggest around 500,000 people in the UK have bought hoverboards as Christmas gifts. John Lewis and Argos have also removed the product from sale. National Trading Standards have seized more than 15,000 unsafe hoverboards, mainly for having non-compliant electrical components that could explode or catch fire. Many were found to have non-compliant plugs without fuses, which increases the risk of the device overheating, exploding or catching fire, and cut-off switches which failed when tested.